Author : Tony Jacowski Similarities between Six Sigma and Marketing exist even when there is only a remote possibility that the 6Sigma team members will ever get to meet their counterparts in the marketing department For better understanding, let's discuss some of the similarities that exist between them Voice of the Customer (VOC) Both Six Sigma and marketing make it a point to give due consideration to the Voice of the Customer (VOC), although their ultimate goals vary For example,

Author : Tony Jacowski Businesses also have to strive towards maintaining the business processes at peak performance levels at all times This has to be done to increase productivity, and stay well ahead of the competitors There are various organizational challenges to face, including Voice Of Customer (VOC), and Return On Investment (ROI) projections Overcoming such challenges is not always an easy task, especially in the face of constantly changing targets This is precisely why Six Sigm