Author : Tony Jacowski Six Sigma training is beneficial to employees as well as the organization as a whole However, since 6 Sigma training is expensive, many organizations stay away from it Online training is the best answer to all these problems It is cost effective and flexible The aim behind implementing Six Sigma is to design near-perfect business processes, which will boost overall business performance However, these implementations are not always easy because they often involve t

Author : Tony Jacowski Six Sigma has proved quite beneficial for the services sector because rather than making direct alterations in the product or service, it concentrates more on making improvements in existing business processes, which automatically improves the quality of final outcome, be it a product or service This is like tackling the root cause that might be creating problems related to quality Determining Quality Levels In BPO's And Customer Contact Centers In BPO's and custom

Author : Tony Jacowski Six Sigma projects can be defined as the process through which companies are able to reduce defects and improve the quality of business processes However, the success of any Six Sigma project depends on a number of factors such as clearly defined objectives, management support and approval, and proper training of Six Sigma teams associated with the project For ensuring the success of Six Sigma projects, senior management issues a project charter, which clearly define

Author : Tony Jacowski Companies like Safeco, who have been ranked among the largest insurance service providers, took nearly a week for making changes in auto policies they issued However, thanks to Six Sigma, they now have an online, service-and-sales portal where local agents can make real-time changes and cut down on all the business processes Process Cycle Efficiency As stated by Michael L George, author Lean Six Sigma, the lean techniques concentrate on process cycle efficiency, or

Author : Tony Jacowski The DOE Concept Six Sigma capitalizes on any situation by making some changes in company practices in order to bring effectiveness to company operations In order to make these changes smoothly without affecting current business processes, it is very important to analyze the different business processes and recognize their purposes This way, it becomes easier to compare the source and the consequence of the company's processes with each other But at the same time, thi